Sales & Account Manager

• Drive strategic growth by managing key customer relationships and identifying new business opportunities! 
• Competitive Package + Bonus | Flexible hybrid work model | Permanent Role
• Melbourne based location | Travel required (occasional interstate travel will also be required)

At PLUS ES we are dedicated to helping Australian businesses optimise energy consumption through the latest Metering and Data services and tailored Embedded Network solutions.

The Australian Energy sector is rapidly evolving, and here at PLUS ES we are leading the way as the number one metering service company in Australia. Through Metering and Data Services we enable retailers, networks, and commercial & industrial businesses to harness the power of data, enabling insight and innovation to create transformational business outcomes. We also provide a broad range of infrastructure services, including end to end delivery of electrical and telecommunications infrastructure.

Our people are the key to our success. Through our focus on safety and a diverse and inclusive workforce we provide our people outstanding career opportunities in current and emerging sectors with a commitment to individual development and workplace flexibility.  Our people tell us this is what makes PLUS ES a great place to work!

Find out more about PLUS ES here

See yourself working here

As the Sales & Account Manager, you’ll play a key part in growing and maintaining PLUS ES’ commercial footprint across a portfolio of energy-sector customers. You will balance high‑quality relationship management with proactive business development, with a strong focus on identifying expansion opportunities and driving commercial outcomes.

Your key responsibilities will include:

• Grow revenue by identifying and converting opportunities across metering, data, and emerging PLUS ES products.
• Lead commercial conversations, positioning additional PLUS ES products and services to broaden engagement.
• Act as the primary point of contact for assigned customers – managing enquiries, issues, and day to day support, ensuring they feel supported, informed, and confident in service delivery.
• Lead key account management, including account plans, KPI delivery, monthly performance reports and achieving annual growth targets.
• Strengthen customer relationships through proactive communication, responsiveness, and ongoing account management.
• Collaborate with internal teams to solve customer challenges and develop tailored solutions.
• Contribute to team capability by sharing insights, supporting peers, and participating in continuous improvement.
• Collaborate with PLUS ES Commercial on tenders, proposals, and new contract opportunities.
• Turn customer insights into opportunities, using a strong understanding of their needs and priorities.
• Support customer satisfaction initiatives, including NPS and CSAT surveys.
• Contribute to team capability by sharing insights, supporting peers, and participating in continuous improvement.

What you bring to the role

You’ll thrive in this role if you are a commercially minded, opportunity‑driven relationship builder who can balance growth with exceptional customer care. We’re looking for someone who brings a mix of business development strength, industry understanding, and a proactive, entrepreneurial approach.

To be successful, you will have:

• Strong business development capability by being proactive, commercially savvy, motivated by ambitious targets, and confident leading growth conversations.
• Proven experience in business development or key account management, ideally within the National Electricity Market (NEM) or contestable/smart metering, with an understanding of market drivers, regulations, and emerging opportunities.
• Excellent relationship‑building skills, with the ability to maintain customer satisfaction, troubleshoot issues, and build trust with key stakeholders.
• Confident in presenting, leading meetings, writing customer communications, and influencing stakeholders at all levels.
• Strong analytical and problem‑solving capability, able to interpret performance data, resolve complex issues, and make informed commercial decisions.
• A collaborative mindset, able to work closely with internal teams (operations, I&I, commercial) and external partners (e.g., EDMI, FSPs, ASPs).
• Strong digital capability, including experience with tools such as Microsoft Office, Power BI, Salesforce, SAP/Storm, and metering systems (MBS/IEE).

Life at PLUS ES

At PLUS ES, we go beyond just a competitive salary to offer an exciting range of benefits designed to support your financial, health, and personal well-being! From salary sacrificing on electric vehicles and novated leasing, to discounted corporate health insurance and access to Fitness Passport, you’re bound to find something that empowers your life. Plus, our Fit for Life program ensures you're always feeling your best - physically and mentally.

Celebrate success every day with our Amped Recognition Program, where peers can cheer each other on. Looking to grow professionally? We’ve got you covered with study assistance, organisational training, secondments and our dynamic mentoring program.

We’re proud to offer gender-neutral family leave to support all our employees, as well as an exclusive Employee Staff Club for a little extra fun. For those supporting family members, our Aged Care Support Services offer expert guidance on aged care to ensure peace of mind. At PLUS ES, it's all about supporting you in every aspect of life!

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent team recruitment@ausgrid.com.au.

Applications Close: 2nd March 2026 (Please note, this date is subject to early closure)

Applicants must have full Australian work rights to apply.

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