Senior Operations Lead

• 12-month secondment with possibility to extend
• $190,026 + Plus 16.5% super + Bonus + enjoy a ‘Monthly Day Off’ in support of work life balance!
• Flexible to multiple locations of Sydney and Newcastle

Join a high‑performing team responsible for the stability and resilience of critical SAP and enterprise platforms supporting core business operations. You’ll work closely with onshore and offshore specialists across SAP, ISU, Basis and integration, contributing to key initiatives including S/4HANA upgrades, data archiving, integration modernisation and disaster recovery uplift, while helping ensure platforms remain stable, secure and fit for purpose.

See yourself working here

Your responsibilities will include:

• Lead or participate in project workgroups across the business as required, including production of regular status reports as required 
• Conduct safety, compliance and technical investigations as requested by the business utilising appropriate methodology. Document the findings and recommendations and ensure the effectiveness of recommendations in reducing the risk of reoccurrence  
• Ensure all investigations are conducted in a timely, professional and confidential manner 
• Develop and execute continuous improvement initiatives including process and procedure review 
• Perform change impact analysis and update relevant compliance policy and procedures accordingly 
• Undertake change management of amendments to work practices as a result of document updates, reviews or investigation recommendations 
• Support in gathering information for audits as requested 
• Scope, develop and implements priority improvement initiatives for Ausgrid, utilising recognised project management methodology and change management strategies 
• Prepare business cases as required for productivity improvement initiatives 
• Provide relevant, accurate, and comprehensive information on current operational and business processes in order to identify issues and recommend solutions 
• Perform other duties and responsibilities as may be directed by your manager, in line with the Work level standards for this role 

Spark our interest!

Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values.

Energise us through your skills and qualifications in:

Essential Qualifications

• Degree qualifications in engineering or business discipline, or advanced diploma with extensive relevant experience in the Utility Supply Industry 
• Demonstrated experience working in the Utility industry 

Essential Criteria

• Intermediate computer literacy in SAP, Microsoft Office 365 and other corporate systems 
• Strong organisation, prioritisation and time management skills 
• Established interpersonal skills and experience in dealing with a variety of internal and external stakeholders 
• Recognised analytical, problem solving and decision-making skills 
• Highly evident communication skills both written and oral with a customer focus for service delivery 
• Demonstrated ability to work both as part of a team and independently 
• Proven high attention to detail and personal initiative  
• Ability to exercise a high level of confidentially and discretion when dealing with sensitive or personal matters 
• Demonstrated project management skills and experience 
• Demonstrated experience in conducting complex investigations 
• Proven experience in liaising and negotiating with internal and external stakeholders 
• Demonstrated research, analytical and problem solving skills including ability to undertake research, gather and analyse content and to provide clear analysis findings 

Desired Criteria

• Knowledge of Ausgrid’s maintenance processes and procedures 
• Knowledge of Ausgrid’s investment governance and works management processes and procedures  
• Applied knowledge and experience in the application of safety procedures and guidelines, distribution guidelines, network standards, ethical guidelines and Lifesavers  
• Experience in using formal investigation processes e.g. ICAM 

Life at Ausgrid

At Ausgrid, we go beyond just a competitive salary to offer an exciting range of benefits. From salary sacrificing electric vehicles and novated leasing, to discounted corporate health insurance and access to Fitness Passport, our benefits support your work here, and your life out there.

Celebrate success every day with our employee recognition program to bring out each other’s best. Looking to grow professionally? We’ve got you covered with study assistance, secondments, training and mentors, whose advice you’ll keep wherever you go.

We’re proud to offer gender-neutral parental leave to balance work when growing your family. And if you’re caring for elderly parents, our aged care support services offer expert guidance to help you access care for your loved ones. At Ausgrid, it's all about supporting you in every aspect of life.

Belonging at Ausgrid

To deliver the best possible service to our customers we strive towards a workforce that reflects the diverse community that we serve. Ausgrid is committed to creating a diverse and inclusive workforce and we encourage applications from women, people from culturally diverse backgrounds, people with disabilities, people from the LGBTQIA+ community and First Nations people.

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent Team recruitment@ausgrid.com.au.

Applications close date: Thursday 2nd July 2026 at 11:55pm. (Please note, this advert may close early).

Applicants must have full Australian work rights to apply.

Ausgrid – An Equal Opportunity Employer

Our Values: Work Safe, Live Safe; Customer Focussed; Commercially Minded; Collaborative; Honest & Accountable; Respect