Low Voltage Control Room Operator Trainee

The Low Voltage Control Room Operator coordinates emergency response services, management of Restricted Operators accessing the Low Voltage for planned and unplanned works and provides other technical support services to ensure a safe, reliable, sustainable and affordable network for our customers.

About Ausgrid – we’re wired for good

We’re the largest distributer of electricity on Australia’s east coast, which means over two million homes and businesses rely on our good work. We’re here at the heart of the energy transition, and we’re driven by a powerful purpose to make electricity accessible for all.

It’s an exciting new chapter for our company with each day bringing a renewed energy to how we deliver, store and use electricity. As we continue to grow, we’re in search of exceptional talent to help us achieve our goals.

Everyone’s job is important here. Our customers come from all walks of life, and so do we. We’re committed to fostering a diverse, respectful, and inclusive workplace, and encourage applications from all backgrounds.

See yourself working here

An exciting opportunity is now available to join our Control Room Development Program, where you will have the opportunity to rotate across different areas, undertake training and on-the-job learning to become authorised as a LV Control Room Operator, taking on network operating and emergency response activities to provide a safe, reliable, sustainable and affordable network for our customers. During the Control Room Development Program the remuneration will be $130,065 + Super + shift and penalty rates where applicable as well as our Control Room incentive program. 

Throughout the program, you will complete the following:

Work with and develop a familiarisation with the tasks and functions carried out by:

• Control Room Operators
• Field Operators
• Network Outage Coordinators
• Network Security Engineering Officers

Note: This is a 24/7 rotating shift work role.

What you bring to the role

Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values. 

To be successful, you will have the following skills & experience:

• Licensed electrical tradesperson (Certificate III Electrotechnology) or Diploma/Advanced Diploma Power systems or Degree in Electrical engineering 
• Class C drivers license. 
• Experience and sound knowledge of Ausgrid’s low voltage network 
• Ability to operate Ausgrid’s Network Management System to a standard appropriate to the Low Voltage Control Room
• Sound knowledge of Class 5 Restricted Operating Authority and 2B Low Voltage Fuse replacement processes
• Ability to maintain Class 6C Operating Authority
• Sound knowledge of customer metering, installations, appliances, standards and rules
• Experience in the resolution of domestic and commercial customer enquiries and problems
• Sound knowledge of the organisation’s emergency response work processes
• Excellent verbal and written communication skills
• Highly developed interpersonal and negotiation skills
• Extensive knowledge of the coordination and allocation of work to a variety of field employees  
• Extensive knowledge of responding to network faults and incidents, with proven conflict resolution and problem analysis skills
• Extensive knowledge of the organisation’s operations and boundaries of other energy distributors
• Advanced computer skills with experience in a variety of software packages, tools or general applications

Life at Ausgrid

At Ausgrid, we go beyond just a competitive salary to offer an exciting range of benefits. From salary sacrificing electric vehicles and novated leasing, to discounted corporate health insurance and access to Fitness Passport, our benefits support your work here, and your life out there.

Celebrate success every day with our employee recognition program to bring out each other’s best. Looking to grow professionally? We’ve got you covered with study assistance, secondments, training and mentors, whose advice you’ll keep wherever you go.

We’re proud to offer gender-neutral parental leave to balance work when growing your family. And if you’re caring for elderly parents, our aged care support services offer expert guidance to help you access care for your loved ones. At Ausgrid, it's all about supporting you in every aspect of life.

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent Team recruitment@ausgrid.com.au.

Application close date: 3 November 2025 (please note, this date is subject to early closure)

Applicants must have full Australian work rights to apply.