Facilities Operations Manager

• Lead large-scale facilities operations and drive real impact across a complex, high-volume portfolio.
• Haymarket Office, | Senior Leadership Opportunity

• Permanent Full Time | Competitive Package, Benefits and Bonus Opportunity

About Ausgrid – we’re wired for good

We’re the largest distributor of electricity on Australia’s east coast, which means over two million homes and businesses rely on our good work. We’re here at the heart of the energy transition, and we’re driven by a powerful purpose to make electricity accessible for all.

Everyone’s job is important here. Our customers come from all walks of life, and so do we. We’re committed to fostering a diverse, respectful, and inclusive workplace, and encourage applications from all backgrounds.

See yourself working here

Ausgrid is looking for an experienced Facilities Operations Manager to take ownership of the day-to-day performance of a large and diverse property portfolio over 1,600 sites. Reporting to the Head of Workplace and Operational Property this is a critical leadership role focused on operational excellence, strong vendor partnerships, and driving efficient and more scalable ways of working. 

About the role

Based in Haymarket, this role blends strategic oversight with hands on operational leadership.  You’ll lead the operational delivery of facilities services across the portfolio, focused on design and builds, site upgrades, asset performance and ensuring sites are safe, compliant, and running efficiently. Acting as the key interface between internal stakeholders and external providers, you’ll build strong partnerships and drive a consistent high performing operation.

Key responsibilities but not limited to:

• Leading the day-to-day facilities operations across a portfolio over 1,000 locations
• Managing and developing a team of 8 direct reports, plus contractor networks.
• Management of facilities management OPEX budget to ensure efficient and cost-effective delivery of services
• Partner with stakeholders to ensure service delivery meets customer and business needs
• Driving performance, compliance, and safety standards across all sites
• Identifying and implementing process improvements and efficiencies.
• Enhancing consistency, cost-effectiveness, and service quality.
• Managing vendor performance, accountability and continuous improvement.

To be successful, you will have the following skills & experience:

You’re a strong operational leader who thrives in complex fast-paced, environments. You bring a hands-on approach, excel at building relationships and are focused on delivering outcomes and continuous improvement.

• Relevant Tertiary qualifications in Management, Finance, Real Estate or related discipline (desirable).
• Experience in management of property, assets, facilities or other relevant experience.
• Experience in design, construction or accommodation projects (office/industrial)
• Proven leadership capability, managing teams and contractor networks.
• Strong vendor management and performance oversight experience.
• A track record of driving operational improvements.
• Excellent stakeholder engagement and influencing skills.
• A pragmatic, solutions-focused mindset.

Life at Ausgrid

At Ausgrid, we go beyond just a competitive salary to offer an exciting range of benefits. From salary sacrificing electric vehicles and novated leasing, to discounted corporate health insurance and access to Fitness Passport, our benefits support your work here, and your life out there.

Celebrate success every day with our employee recognition program to bring out each other’s best. Looking to grow professionally? We’ve got you covered with study assistance, secondments, training and mentors, whose advice you’ll keep wherever you go.

We’re proud to offer gender-neutral parental leave to balance work when growing your family. And if you’re caring for elderly parents, our aged care support services offer expert guidance to help you access care for your loved ones. At Ausgrid, it's all about supporting you in every aspect of life.

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent Team recruitment@ausgrid.com.au.

Application close date: Sunday 31st May (please note, this date is subject to early closure)

Applicants must have full Australian work rights to apply.

By applying, you may be considered for a Talent Pool to support future opportunities over the next 12 months.