Connections Partnership Development Lead

• Develop customer segment strategies that align with Ausgrid’s broader electrification & business goals
• Permanent Full Time | Competitive package + Bonus opportunity
• Enjoy a monthly ‘Day Off’ in support of work life balance

As part of our purpose of making electricity accessible for all, Ausgrid is on an exciting, renewables transformation journey and now is the time to be a part of something big! We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day. 

Our vision is simple; for our communities to have the power in a resilient, affordable and sustainable future. ​  

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.

Your new role

The Connections Partnership Development Lead is responsible for designing and developing customer connection strategies across key industry segments, ensuring alignment with Ausgrid’s broader electrification ambitions. This is a pivotal, newly established role that bridges strategy, partnerships, and customer insights to drive smart, sustainable connections.

You will work closely with senior leaders, major customers, industry partners and government stakeholders to support the capacity and planning needs of customers as they electrify and adopt greater levels of Customer Energy Resources (CER).

Key responsibilities will include, but not be limited to:

• Develop and lead Ausgrid’s customer connections strategy in line with broader electrification objectives.
• Create and execute comprehensive segment-based strategies to support current and future connection and electrification demands.
• Lead market intelligence activities, including customer research, market soundings, surveys, and trend analysis to inform and validate strategies.
• Build and manage strong relationships with senior external stakeholders across government and industry to inform our strategic direction.
• Craft compelling communications and presentations for internal and external audiences, including senior leadership.
• Identify and support opportunities for contestable services and other value-added offerings.
• Contribute to the evolution of connection-related policies, processes, and contractual frameworks.
• Translate complex industry data and trends into actionable strategic insights for senior decision-makers.

Spark our interest!

Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values. 

We’re looking for a strategic thinker and a confident communicator who thrives at the intersection of customer, policy and innovation. You’ll be comfortable operating in front of customers and external stakeholders, and bring strong commercial acumen with an ability to translate strategy into real-world outcomes.

You’ll have excellent time management and organisational skills, with a proven ability to meet deadlines and respond flexibly to competing demands in a dynamic environment. You’ll be confident building trusted relationships across a broad stakeholder base, including internal teams, engineering professionals, industry representatives, and customers. Your ability to influence and collaborate will be key to your success in this role.

Strong analytical capabilities are a must! You’ll be able to interpret complex information and translate insights into practical strategies. You’ll also have experience leading the management of major customer and stakeholder relationships, enhancing the organisation’s reputation and supporting positive engagement with community, industry, and government stakeholders.

To be successful, you will have the following skills & experience:

• Tertiary qualifications in Engineering, Commerce or Economics, or another closely related discipline. 
• Class C Drivers licence.
• Understanding of policies in relation to Customer Connections and experience in implementing policy decisions independently.
• Advanced computer skills with experience in enterprise systems, word processing, database/spreadsheet, presentation, and project management applications.

Grow with Ausgrid
To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning and study assistance.

It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.  

Ausgrid perks
Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms. 

Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.

Belonging at Ausgrid  

At Ausgrid, we are powered by diversity. Our customers come from all walks of life, and so do we! We are committed to creating a diverse, respectful, and inclusive workforce, and encourage applications from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disability, people from culturally diverse backgrounds, and members of the LGBTQIA+ community.  
 

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent team - recruitment@ausgrid.com.au. 

Application close date: 6, June 2025 (this date is subject to early closure)

Applicants must have full Australian work rights to apply.

Join us in shaping a diverse and inclusive workforce where everyone can thrive.